Vodafone Cameroon recruits Revenue Assurance Manager




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Vodafone Cameroon invites suitably qualified candidates to apply for the position of Revenue Assurance Manager based in Douala.


JOB TITLE:       Revenue Assurance Manager
REPORTS TO: Finance Director
DEPARTMENT: Finance
LOCATION:       Douala/Cameroon


Role Purpose

  • Reporting to the Finance Director, the Revenue Assurance Manager responsibilities will be to:
  • Oversee the Revenue Assurance and Fraud Prevention/Management activities (RA/FM).
  • Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
  •  Proactively improve processes that impact the optimization of our revenue streams

Role definition and Accountabilities

CORE ACTIVITIES

  • Constantly implement and improve controls and checks in areas of RA/FM.
  • Continuously ensure that published tariffs are indeed implemented tariffs on the systems: Billing, IN,
  • Perform quality assurance testing on key processes and systems changes which impact recording, processing and billing of revenue producing events.
  • Monitor for, prevent from, identify and remedy for potential errors in revenue cycles
  • Perform regular reconciliation and (gap) analysis of revenue streams.
  • Monitor bill payment/collection and fraud if any by multiple checks and balances in the system.
  • Investigate, understand and document issues root causes
  • Propose/suggest solutions to avoid occurrence of issues
  • Manage/reconcile VAS settlements with partners, supervise the interconnect settlement and tariff alignment on all network elements
  • Continuously work to understand and mitigate losses to ensure the highest levels of loss avoidance and reduction.
  • Maintain in depth understanding of industry trends and technological developments relative to risk and loss avoidance
  • Validate accuracy of reporting and data used to create fraud policies and strategies on a recurring basis
  • Report on and improve metrics
  • Monitor and block unauthorized routing of calls to avoid revenue loss (bypass)
  • Provide support for any Regulator (CMC) inquiry and investigation in fields of RAFM

TOOLS & PROCESSES

  • Build the Knowledge Management of the department in terms of RAFM practices, processes, activities through systematic written and digital documenting.
  • Develop and document metrics/testing/monitoring methodology.
  • Recommend and document fraud prevention processes’ and systems’ enhancements
  • Document and monitors all revenue flows across critical function
  • Partner with other department teams to design, develop and implement best practices to assess, manage and prevent fraud and leakages
  • Work closely specifically with IT and build a strong working relationship with its members in matters of reporting, billing, charging.
  • Identify areas that need automation to minimize manual interaction and needs of additional tools
    Be aware of industry trends and Regulator requirements in order not to avoid any breach of any rule

Objectives

  • Ensure optimal security of company’s revenues and optimal prevention of fraud and leakages impacting company’s financials.
  • Proactively improve processes that impact the optimization across all revenue streams.
  • Provide leadership, direction and consultation in the avoidance of financial loss and prevention of fraud throughout the company.

Qualifications,  Attributes

Qualifications:

  • Masters in IT, Accounting, Technology or Engineering

Personal Attributes

  • Attention to Detail: Ability to focus on the lowest level of detail and assess the impact at the macro level
  • Transaction level detail is critical to deliver innovative solutions in this role
  • Strong technical/operational and analytical skills
  • Strong mix and combination of Technical/engineering skills as well as Financial skills
  • High level integrity

How to apply

·         Please send your CV with Motivation letter by email at careers@vodafone.cm

·         Please mention “Revenue Assurance Manager Candidate” as subject of your email

·         Deadline November, 28th 2016.

·         Applications not following the guidelines above will not be considered.

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